I would give zero stars but you are required to give at least one star.
This is an updated review of my experience with Dr. Kimberly Matzie at Fairfax Colon & Rectal Surgery which has been deeply troubling and life-altering. In August 2020, Dr. Matzie performed a robotic surgery to correct a rectal prolapse using mesh. Unfortunately, this procedure has resulted in four years of excruciating pain, three additional surgeries at renowned institutions, including the Cleveland Clinic and medical facilities in Atlanta and Zurich, Switzerland, and nearly $90,000 in out-of-pocket expenses. Despite these efforts, I have found no relief.
From the beginning, her approach to my care was marred by negligence and dismissiveness. During my only post-op visit with Dr. Matzie, I expressed concerns about severe post-surgical pain. I cannot state the exact words she used, as they will not post that in a review, but essentially her response was unprofessional, saying, ‘I hate to be harsh, but you need to just suck it up.’ This lack of empathy and support made an already difficult recovery process even more challenging.
The complications stemming from the initial surgery have significantly impacted my quality of life, and I now face the probability of undergoing another major surgery (highly recommended by Cleveland Clinic) to remove my large intestine and live with a colostomy bag. This is a devastating prospect. Something that should have never happened.
While I acknowledge that medical outcomes can vary, I feel compelled to share my story as a cautionary tale for others considering similar procedures. I strongly urge anyone seeking care for colorectal issues to thoroughly research and seek second or even third opinions before proceeding with treatment. And I would definitely stay away from Fairfax Colon & Rectal Surgery!
Theresa G. | Dec 08, 2024